I ordered a present for my dad for Father’s Day a month in advance. Product never came, tracking says it’s 1.5 hours from me and has been there for almost a month now. When I got in contact with customer support they told me to call UPS (who isn’t even the shipping agency they’re using) and see if I can go pick up the product? Now I’ve been waiting for a refund although that hasn’t come through yet either. Overall, I’m extremely disappointed with how this was handled, I had to keep following up with them. I HIGHLY DISCOURAGE anyone from purchasing anything here.